The first step in getting started with your custom furniture? Reach out to us to discuss what you’re looking for. Enter Jacki, our sales associate. She works with our customers to guide them through the custom furniture process and make sure all their needs are met, among other things.
The work we do (and the insanity that has been 2020) would not be possible without the help of our awesome team, including Jacki! We asked her a few questions about working with Son of a Woodcutter. Here’s what she had to say!
What’s your role at Son of a Woodcutter?
My role is to connect with people interested in our work and assist them with any of their inquiries about our existing pieces, or work with them on the journey of having custom pieces made.
We discuss all of their requirements and I then work closely with Jack on quotations for all of the custom work that we do from client’s personal projects, to residential projects with designers and corporate boardroom tables.
I also work on creating all of the orders that go into our production queue for the team at the workshop, and the paperwork connected to them.
How long have you been working with Son of a Woodcutter?
I started right at the beginning of 2020 so I’ve been there for the ride this year and I am so grateful for it.
How do you typically spend a day at work?
Work-wise I focus a large portion of my time on SOAW – working on the behind the scenes of customer orders - and then I also have my own contemporary art and design consultancy, sourcing art and artists for projects, and three sons who keep me on my toes.
What's your favourite Son of a Woodcutter piece?
It’s hard to pick a favourite because of all the really brilliant custom pieces that I see being made, but I think if I had to pick it would be the pairing of the Kantan table and the Taki bench together. Such beautiful, simple lines and incredible craftsmanship and attention to detail. I’d probably go for them in a white oak or a natural Ambrosia Maple finish.
What do you think makes people choose custom hand-built furniture over mass-produced pieces?
Custom pieces always tell such a great story. I think that people really enjoy the process of being involved in a piece from the beginning. From discovering what it is they really need, to working out the measurements & choosing the perfect materials and finishes. And then they get something completely suited to them. We often hear such lovely stories about people buying furniture that they plan to keep in their family for years.
What's the most common custom request you see?
At the moment, our most requested pieces are definitely our custom sit Stand desks! With so many people working from home now we’ve been really lucky to be making customized desks for home offices, living rooms, bedrooms or wherever people now find themselves working from.
What should someone know before they inquire about custom furniture?
It’s important to bear in mind that everything we make is made by hand in our workshop in Toronto and so it does take time to build, but it’ll be worth the wait. It’s also important to know that we love to collaborate with our customers, so we’re always open to seeing inspiration images, sketches and ideas and working together to create your vision.